Why we collect personal information
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest updates, special offers, and events that you might like to hear about.
What information we collect and how we may use it
When you interact with DotConcepts, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences and information relating to a support or service issue.
We collect information regarding customer activities on our website to help us to determine how best to provide useful information to customers and to understand which parts of our websites, and services are of most interest to them.
When we disclose your information
DotConcepts takes your privacy very seriously and will not sell or rent your contact information to marketers. We may share your information to other DotConcepts employees to help us provide superior service. We may also share your information with our service providers, vendors and partners when these companys will be providing products and services to you on our behalf. These companies are also obligated to protect your personal information in accordance with DotConcepts' policies, except if we inform you otherwise at the time of collection.
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
DotConcepts takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
DotConcepts also has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by sending any updates or changes our contact form.
Cookies and other technologies
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. DotConcepts will not use the information collected to market directly to that person.